Privacy Policy

Ardaas Hospital (referred to as “we,” “us,” “Ardaas”) is the author and publisher of the internet resource www.ardaashospital.com on the world wide web, along with other software and applications provided by Ardaas, including but not limited to the mobile applications (referred to as the “App,” and together with the Website referred to as the “Services”). Ardaas provides these Services in collaboration with its agents, affiliates, associates, representatives, or other third parties (collectively referred to as “Partners”).

This privacy policy (“Privacy Policy”) explains how we collect, use, share, and protect personal information about the Users of our Services (jointly and severally referred to as “you,” “User,” or “Users” in this Privacy Policy). We created this Privacy Policy to reflect our commitment to protecting your privacy and personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. Any capitalized terms used but not defined in this Privacy Policy shall have the meaning attributed to them in our Terms of Use.

By confirming that you agree to this Privacy Policy (by the means provided on this website or app), by using the Services, or by otherwise providing us with your information, you consent to the practices outlined in this Privacy Policy. You hereby agree to our collection, use, and sharing of your information as described in this Privacy Policy. We reserve the right to change, modify, add, or remove portions of this Privacy Policy at our sole discretion, at any time. If you do not agree with this Privacy Policy at any time, do not use any of the Services or provide us with your information. If you use the Services on behalf of someone else (such as a child) or an entity, you represent that you are authorized by that individual or entity to accept this Privacy Policy on their behalf.

1. Why this privacy policy?

This Privacy Policy is published in compliance with, inter alia: i. Section 43A of the Information Technology Act, 2000;

Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”); and
Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

This Privacy Policy states the following:

The type of information collected from the Users, including sensitive personal data or information;
The purpose, means and modes of usage of such information; and
How and to whom we will disclose such information.

2. Collection of personal information

Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:

Contact data (such as your email address and phone number);
Demographic data (such as your gender, your date of birth and your pin code);
Data regarding your usage of the services and history of the appointments and other transactions made by or with you through the use of Services;
Health or medical data (such as your past medical history and conditions, diagnostic reports, prescriptions and medication history)
Insurance data (such as your insurance carrier and insurance plan); and
Other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters, your work details, your family details)

The information collected from you by Ardaas Hospital may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules. Personal information is defined under the SPI Rules to mean any information that relates to a natural person, whi ch, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.

The SPI Rules further define “sensitive personal data or information” of a person to mean personal information about that person relating to:

passwords;
financial information such as bank accounts, credit and debit card details or other payment instrument details;
physical, physiological and mental health condition;
sexual orientation;
medical records and history;
biometric information;
information received by body corporate under lawful contract or otherwise;
visitor details as provided at the time of registration or thereafter; and
Call data records

Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as personal information or sensitive personal data or information.

3. Change to privacy policy

Ardaas Hospital may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way Ardaas treats Users’ personally identifiable information, or in the Privacy Policy itself, Ardaas will display a notice on the Website or send Users an email, so that you may review the updated terms prior to continuing to use the Services. If you object to any of the changes to our terms and no longer wish to use the Services, you may contact ardaashealth@gmail.com to deactivate your account. Unless stated otherwise, Ardaas’s current Privacy Policy applies to all information that Ardaas has about you and your account.

If a User continues to use the Services, access the Website, or use the App after a notice of changes has been sent to such User or published on the Website, such User hereby provides their consent to the updated terms.

4. Children’s and minor’s privacy

Ardaas Hospital strongly encourages parents and guardians to supervise the online activities of their minor children. We recommend considering the use of parental control tools available from online services and software manufacturers to help create a child-friendly online environment. These tools can help prevent minors from disclosing their names, addresses, and other personally identifiable information online without parental permission. Although the Ardaas Hospital website, app, and services are not intended for use by minors, we respect the privacy of minors who may inadvertently use the internet or our mobile application.

5. Consent to this policy

You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website, the App and its Services signifies your assent to this Privacy Policy. Your visit to the Website, use of the App and use of the Services is subject to this Privacy Policy and the Terms of Use.

6. Address for privacy questions

Should you have questions about this Privacy Policy or Ardaas Hospital’s information collection, use, and disclosure practices, you may contact us at ardaashealth@gmail.com. We will use reasonable efforts to respond promptly to any requests, questions, or concerns you may have regarding our use of your personal information.

If you have any grievance with respect to our use of your information, you may communicate such grievance to:

Location – Opposite ITI College, Gill Road, Ludhiana

E-mail – ardaashealth@gmail.com

Land Line – 0161-3172413

Mobile Number – +91-85282-19000

Ardaas Hospital, located opposite ITI College on Gill Road, Ludhiana, is a multi-specialty healthcare center focused on providing high-quality, affordable care to our community.